Privacy Policy & Terms of Use

ASSIST Software Privacy Policy & Terms of Use

Note: The Privacy Policy below will become effective on 16.06.2025
Updated: 20.06.2025

ASSIST Software cares about your privacy. This policy refers to the types of information collected from you while you are using the website and the ways in which ASSIST Software uses this information.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website or app?

Your personal data includes information such as:

  • Name

  • Email

  • Telephone number

  • Email address

  • IP address, Browser version, Device used

Our Privacy Policy is intended to describe how and what data we collect, and how and why we use your personal data. It also describes the options we provide you to access, update or otherwise take control of your personal data that we process.

For any questions about our Privacy Policy or GDPR practices at ASSIST Software, you may reach our Data Protection Officer (“DPO”) and our dedicated team that supports this office by contacting us at:
[email protected]

When do we collect information?

We collect information to ensure you have the best possible browsing experience when visiting our website www.aibilities.ro.
We collect your personal data when you:

  • Submit an inquiry via our contact form

  • Subscribe to our newsletter

How do we use your information?

How we use the information we collect depends in part on the purpose for which you accessed our websites. Below are the specific purposes for which we use the information we collect about you:

  • Communication with you: If you submitted an inquiry about our services, we’ll use your email and/or phone number to reply or send further details. If you subscribed to our newsletter, we’ll send you updates via email. We might also use your personal data to contact you for participation in contests, surveys, or for social media-related purposes.

  • Compliance with legal, regulatory and law enforcement requests: We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to such parties as we believe necessary to respond to legal claims, protect property and rights, public safety, or to prevent illegal/unethical activity.

  • Website analytics: We use web analytics tools to collect information about your interaction with our website or mobile apps, including what AIbilities-related pages you visit, how much time you spend on each page, your operating system, browser, and IP. These tools use persistent cookies to identify returning visitors.

We may also use the information we collect from you when you:

  • Register

  • Sign up for our newsletter

  • Respond to a survey or marketing communication

  • Browse the website

  • Use other features

Specifically:

  • To personalize your experience and offer relevant content

  • To improve our website and services

  • To better respond to your customer service requests

  • To send periodic emails regarding your orders or services

  • To follow up after live chats, emails, or phone inquiries

How do we protect your information?

  • We only provide articles and information. We never ask for credit card numbers.

  • Your personal information is stored behind secured networks and is accessible only to a limited number of persons with special access rights, who are required to keep the information confidential.

  • All sensitive information you supply is encrypted via Transport Layer Security (TLS).

  • We implement various security measures when a user submits, enters, or accesses their information to ensure safety.

  • All transactions are processed through a gateway provider and are not stored or processed on our servers.

How do we use ‘cookies’?

Cookies are collected anonymously via Google Analytics to help us understand how visitors use our site. The types of data collected include:

  • Your IP address

  • Date and time of visits

  • Referral sources

  • Information about the device, browser, and OS used

You can choose to be warned each time a cookie is sent or turn off all cookies via your browser settings. Refer to your browser’s Help Menu for instructions.

Third-party disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without advance notice. This excludes website hosting partners and other parties who help us operate our website or serve our users, as long as those parties agree to keep this information confidential.

We may also release information when necessary to:

  • Comply with the law

  • Enforce site policies

  • Protect rights, property, or safety of ourselves or others

Non-personally identifiable visitor information may be shared with third parties for marketing, advertising, or other uses.